Tel: 01253228944 Email: info@stgeoreghousing.co.uk

St George Housing
St George Housing
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    • Home
    • About Us
      • Vision, Mission & Values
      • Our Journey
      • Our Governance
      • Our Board
      • Our SLT
      • Our Services
      • Our Partners
      • General Needs
      • Our Regulatory Leads
      • Policies & Publications
      • Tenant Satisfaction
      • Confidential Reporting
    • Resident Services
      • Paying Your rent
      • Tenant Portal
      • Service Charges
      • Welfare Benefits for Rent
      • Tenant Learning Hub
      • Repairs & Maintenance
      • Annual Gas Safety Check
      • Fire Safety
      • Electrical Safety
      • Asbestos Safety
      • Book a Repair
      • Mutual Exchange
      • Damp and Mould
      • Decent Home Standard
      • Hardship Fund
    • SGH Staff Hub
    • Customer Experience
      • Customer Journey
      • Before Joining SGH
      • Joining SGH
      • Life at SGH
      • Moving on from SGH
    • Resident Testimonials
    • Help & Support
      • Rent Arrears
      • Residents Resources
      • Anti Social Behaviour
    • Complaints & Compliments
    • Complaint Self Assessment
    • Subject Access Request
    • Contact Us
      • Get In Touch
    • Privacy Policy
  • Home
  • About Us
    • Vision, Mission & Values
    • Our Journey
    • Our Governance
    • Our Board
    • Our SLT
    • Our Services
    • Our Partners
    • General Needs
    • Our Regulatory Leads
    • Policies & Publications
    • Tenant Satisfaction
    • Confidential Reporting
  • Resident Services
    • Paying Your rent
    • Tenant Portal
    • Service Charges
    • Welfare Benefits for Rent
    • Tenant Learning Hub
    • Repairs & Maintenance
    • Annual Gas Safety Check
    • Fire Safety
    • Electrical Safety
    • Asbestos Safety
    • Book a Repair
    • Mutual Exchange
    • Damp and Mould
    • Decent Home Standard
    • Hardship Fund
  • SGH Staff Hub
  • Customer Experience
    • Customer Journey
    • Before Joining SGH
    • Joining SGH
    • Life at SGH
    • Moving on from SGH
  • Resident Testimonials
  • Help & Support
    • Rent Arrears
    • Residents Resources
    • Anti Social Behaviour
  • Complaints & Compliments
  • Complaint Self Assessment
  • Subject Access Request
  • Contact Us
    • Get In Touch
  • Privacy Policy

Anti-Social Behaviour (ASB)

Check out our video that sets out our approach to managing ASB.

Anti Social Behaviour Explained

What is anti-social behaviour?

 Anti social behaviour is usually a pattern of behaviour and it can include serious violence, racial and other forms of harassment, drug related activity to everyday incidents like noise nuisance. Examples include verbal abuse, assault, vandalism, threatening behaviour, loud music, vehicle related nuisance, excessive dog barking, pet fouling, theft, drug dealing, damage to St George Housing property and rubbish dumping. St George Housing will also support any criminal prosecutions recommended by the police.  For more information on our approach to handling anti social behaviour see our policy here.

What is not anti-social behaviour?

A one off incident would not usually be classed as anti-social behaviour, unless it relates to violence or threats of violence. Behaviour which results from different lifestyles or which would not be considered unreasonable by most people is not antisocial behaviour. It is important to be tolerant of other people’s lifestyle. In a large, multicultural and diverse city it is important that neighbours make an effort to get on. If you are experiencing a dispute with your neighbour, we can offer mediation to help you to resolve it. 


At SGH we have a zero tolerance approach to acts targeted against individuals because of a perceived membership of a social group.  A social group includes those individuals that may be discriminated against because they fall within the following protected characteristics.


  • age
  • gender reassignment
  • being married or in a civil partnership
  • being pregnant or on maternity leave
  • disability
  • race, including colour, nationality, ethnic or national origin
  • religion or belief
  • sex
  • sexual orientation

You and your neighbours

We expect all residents to show consideration and respect for their neighbours. It is a breach of your Tenancy Agreement to behave in a way that causes nuisance or annoyance to your neighbours.  This also applies to your visitors and guests.

Violence against staff

Please ensure you treat our staff with the same respect you expect from them. Our staff are entitled to work without fear of abuse or harassment. 


We will not tolerate verbal abuse, acts of violence, threats of violence or harassment towards our staff and will take action against any person who acts in his way.


Action

Early intervention

Except in very serious cases, the aim of our initial intervention is to stop the

problem behaviour. The intervention we use varies according to the nature

of the ASB. Early intervention tools include: meditation; warnings; acceptable

behaviour contracts; and parenting contracts.


Enforcement action

8.11 We consider legal action where there is sufficient evidence of a tenancy

breach. Eviction is only considered either in exceptional circumstances or

where all other interventions have failed. As appropriate, we make use of:

legal notices; injunctions; mandatory possession; and discretionary

possession.



To report instances of antisocial behaviour, harassment or domestic abuse, please telephone on   

 01253 228 944 option 2 or email:  

info@stgeorgehousing.co.uk our use the on-line form.


Copyright © 2021 St George  Housing - All Rights Reserved.


Community Benefit Society registered number:  9036

Registered office address:

182-184 Office 1574 High Street

Eastham

London

E6 2JA


T: 01253228944

E :support@stgeorgehousing.co.uk



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