Check out our video that sets out our approach to managing ASB.
Anti social behaviour is usually a pattern of behaviour and it can include serious violence, racial and other forms of harassment, drug related activity to everyday incidents like noise nuisance. Examples include verbal abuse, assault, vandalism, threatening behaviour, loud music, vehicle related nuisance, excessive dog barking, pet fouling, theft, drug dealing, damage to St George Housing property and rubbish dumping. St George Housing will also support any criminal prosecutions recommended by the police. For more information on our approach to handling anti social behaviour see our policy here.
A one off incident would not usually be classed as anti-social behaviour, unless it relates to violence or threats of violence. Behaviour which results from different lifestyles or which would not be considered unreasonable by most people is not antisocial behaviour. It is important to be tolerant of other people’s lifestyle. In a large, multicultural and diverse city it is important that neighbours make an effort to get on. If you are experiencing a dispute with your neighbour, we can offer mediation to help you to resolve it.
At SGH we have a zero tolerance approach to acts targeted against individuals because of a perceived membership of a social group. A social group includes those individuals that may be discriminated against because they fall within the following protected characteristics.
We expect all residents to show consideration and respect for their neighbours. It is a breach of your Tenancy Agreement to behave in a way that causes nuisance or annoyance to your neighbours. This also applies to your visitors and guests.
Please ensure you treat our staff with the same respect you expect from them. Our staff are entitled to work without fear of abuse or harassment.
We will not tolerate verbal abuse, acts of violence, threats of violence or harassment towards our staff and will take action against any person who acts in his way.
Early intervention
Except in very serious cases, the aim of our initial intervention is to stop the
problem behaviour. The intervention we use varies according to the nature
of the ASB. Early intervention tools include: meditation; warnings; acceptable
behaviour contracts; and parenting contracts.
Enforcement action
8.11 We consider legal action where there is sufficient evidence of a tenancy
breach. Eviction is only considered either in exceptional circumstances or
where all other interventions have failed. As appropriate, we make use of:
legal notices; injunctions; mandatory possession; and discretionary
possession.
To report instances of antisocial behaviour, harassment or domestic abuse, please telephone on
01253 228 944 option 2 or email:
info@stgeorgehousing.co.uk our use the on-line form.
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Community Benefit Society registered number: 9036
Registered office address:
182-184 Office 1574 High Street
Eastham
London
E6 2JA
T: 01253228944
E :support@stgeorgehousing.co.uk
Charitable Community Benefit Society