JOINING SGH
Welcome on Board
When you move in you will be given a Tenancy Handbook along with a copy of your tenancy agreement. This will provide you with information about the our services, including your tenant obligations, our landlords obligations, info about paying your rent and raising repairs. There is a link at the bottom of the page where you can download the latest copy of our tenant handbook.
Visitors
Providing a safe environment for our residents and the community at SGH is paramount and our services often have rules about the visitors, in particular, in relation to anti social behaviour (ASB). It is important to not that we have a zero tolerance policy on ASB and it is your responsibility as a tenant that you and your guest do not cause harassment, alarm or distress to others.
Paying your rent
Staff will guide through the rent process and provide advice about your responsibility to pay rent and service charges (if any apply). There are number of different payment options available to help you with keeping up to date with your payments. Paying your rent and services charges on time is an important part of living at SGH as we will be unable to deliver the services you need without it. If you fail to pay your rent and service charges your tenancy will be at risk. You can find out more about your obligations in paying your rent and service charges here.