LIFE AT SGH
We will deliver services shaped by you
Your support
We are on hand to give you advice about
- paying your rent
- raising a repair
- managing arrears
- mutual exchange
- anti-social behaviour
-making a complaint
-any other tenancy or property related query
Your Housing Manager
Within the first three days of you moving in you will meet your designated housing officer . Your housing officer will be on hand to go through all of the above. They can also carry out an income check to make sure you are in receipt of all the benefits that are available to you.
Compliance and access for repairs
We may need to gain access to your property from time to time to carry out essential repairs and for the annual gas safety check. A member of the team will get in touch with you to arrange a suitable appointment to carry out these works.
To find out more about the annual gas safety check click here.
ASB
As part of your tenancy handbook you will be provided with clear guidance to help to maintain a safe and pleasant environment for everyone. It is important for all of SGH residents to be aware of the behaviour we cannot not accept. We take all issues of antisocial behaviour (ASB) extremely seriously and have robust policies and procedures in place to manage instances of ASB. If you need to report any issues of ASB please contact us on 01253228944. To view our ASB policy click here.
Your accommodation
SGH offers a self-contained properties. Our insurance does not cover your personal belongings, so we encourage you to take your own insurance to cover this.
As our properties are all self-contained, we allow for pets.
Learn More
Your tenancy handbook will have all the information you need to settle into your new home. You can view a copy be hitting the find out more button.